If the end customer purchases stone directly from our company
1. If the end customer purchases stone directly from our company, they should first communicate with the factory and inform them of the direct purchase. 2. Any materials purchased by the end customer are final sale, with no refunds, exchanges, or returns. 3. It is not recommended for the end customer to purchase natural stone directly. 4. It is not recommended for the end customer to purchase nano-tech products directly.